Build robust and secure IT infrastructure with our expertise in datacenter management, managed security, cloud services and enterprise system management.
We leverage enterprise services and solutions across industries and horizontals to offer cutting-edge business and technology-based professional IT infrastructure services. We operate across three continents, providing services to mainly local government, public safety and health sector in the UK, India, Australia, Canada and New Zealand.
Being an IT infrastructure services provider to many companies, we provide a broad spectrum of services such as:
• Datacenter management
• Managed security
• End-user computing
• IT service desk
• Cloud services
• Enterprise system management
“The Extended Service Centre (ESC) team in Mumbai of Northgate Public Services has played a vital role in the support & management of IT services for Revenues & Benefits at Sandwell Metropolitan Borough Council (SMBC). The ESC maintains our IT infrastructure through the monitoring and resolution of issues around AD, Exchange, and Windows Server technologies, and also provides support for the array of applications which are used by our customers [citizens].
Though the ESC team sits 3000+ miles away, they are able to perform very admirably in providing us with a thorough IT support service. The ESC Site Champion assigned to our site proactively manages the communications and flow of information between us and the support team so that our estate and services are are up and running efficiently to be able to meet our business requirements.”
-Sue Knowles, ICT and Revenues & Benefits Service Manager Sandwell Metropolitan Borough Council